Pursuant to Article 20, paragraph 1, of the Real Estate Brokerage Act (Official Gazette No. 69/26) Denizet d.o.o. for real estate transactions, with headquarters in Trogir at the address: Obala Kralja Zvonimira 23 A, an agency for mediation in real estate transactions registered in the Register of Real Estate Brokers in the Republic of Croatia at the Croatian Chamber of Commerce, registration number 681/2009 (hereinafter: agency Denizet d.o.o.) determines the general conditions of business (hereinafter: General Conditions). The general conditions are an integral part of the mediation agreement concluded between Denizet d.o.o. agency as an intermediary and natural or legal person as the Principal.
The Principal is a natural or legal person who concludes a written mediation agreement with the real estate mediation agency (seller, buyer, lessee, lessor and other possible participants in the real estate transaction).
1. PROPERTY OFFER
1.1. Real estate offer of the agency Denizet d.o.o. is based on data received in writing, orally or electronically from the Principal or his representative.
1.2. Agency Denizet d.o.o. retains the possibility of an error in the description and price of the property, as well as the possibility that the advertised property has already been sold (or rented) or that the owner has given up on the sale (or lease), and which errors were caused by the owners/Principal’s failure to fulfill his obligations.
1.3. Offers and notifications of the agency Denizet d.o.o. the Principal must keep as a business secret and he may only transfer them to third parties with the written approval of the agency.
1.4. If the recipient of the offer is already familiar with the real estate offer, he is obliged to inform the agency Denizet d.o.o. about it without delay in writing, orally or electronically, otherwise the Principal is responsible for the resulting damage to the agency Denizet d.o.o. (actual costs per intermediary hourly rate or intermediary fee).
2. REAL ESTATE BROKERAGE AGREEMENT
2.1. The obligation of the agency Denizet d.o.o. as an intermediary and the Principal is the signing of the contract on mediation in real estate transactions in written form. The General Terms and Conditions of Denizet d.o.o. and the Fee Schedule form an integral part of every Brokerage Agreement.
2.2. With the agreement on mediation in real estate transactions, agency Denizet d.o.o. undertakes to try to find and bring a third party into contact with the Principal for the purpose of negotiating and concluding a certain legal transaction on the transfer or establishment of a certain right on real estate (purchase agreement, exchange agreement, lease agreement, business premises lease agreement), and the principal undertakes to the agency Denizet d.o.o. to pay the agreed mediation fee if that legal deal is concluded.
2.3. When mediating the conclusion of a legal transaction for the real estate in question, Agency Denizet d.o.o. has brought the principal into contact with a third party when:
– took or directed the principal to view the property in question,
– organized a meeting between the principal and a third person or a third person’s attorney or third person representative for the purpose of negotiating and/or concluding a mediated legal deal,
– provided information (for example, first and last name and/or telephone number and/or mobile phone number and/or e-mail) of a third person or a third person’s proxy,
– communicated the exact location and/or data of the requested property.
2.4. The third person is:
-property owner/buyer, lessee of property,
-relative by blood in the direct line up to any degree, and in the collateral line up to the third degree inclusive, spouse/common-law partner (and then when the marriage/common-law union has ended) or relative by in-laws up to the second degree inclusive, and guardian, adoptive parent or adoptee of the property owner/buyer, lessee of the real estate.
3. OBLIGATIONS OF THE BROKER
3.1. Denizet d.o.o. shall endeavor to find and bring into contact with the Principal a person for the purpose of concluding the brokered transaction.
3.2.Agency Denizet d.o.o. is obliged to inform the principal of the average market price of a similar property, which is the subject of the mediation agreement concluded between the agency Denizet d.o.o. and the principal. Agency Denizet d.o.o. will acquaint the principal with the state of the real estate market and thus advise the principal in forming or accepting the offered price of the property in question.
3.3. Agency Denizet d.o.o. is obliged to inspect the documents proving the ownership or other real right of the property in question and to warn the principal of the legal defects of the property in question, especially the possible risks of an unregulated land registry state of the property in question, as well as the defects of the building permit and use permit in accordance with the legislation on spatial planning and construction, as well as the requirement for an Energy Performance Certificate (EPC).
3.4. Where the subject matter of the brokerage is a parcel of land, Denizet d.o.o. shall verify its designated use in accordance with the applicable spatial planning regulations.
3.5. Agency Denizet d.o.o. is obliged to perform the necessary actions for the purpose of presenting the real estate on the market, in particular to advertise the subject real estate and perform other actions aimed at the usual presentation of the subject real estate.
3.6. Agency Denizet d.o.o. is obliged to keep the principal’s personal data and, upon the principal’s written order, keep information about the property in question and/or related to the property in question as a business secret.
3.7. Denizet d.o.o. shall inform the principal of all circumstances relevant to the contemplated transaction that are known to it or ought reasonably to be known to it.
3.8. When showing a property in respect of which it provides brokerage services, Denizet d.o.o. shall require the third party viewing the property to sign a Property Viewing Confirmation. The signing of the Property Viewing Confirmation shall not constitute a Brokerage Agreement and shall not contain any provision obliging the third party to pay a brokerage fee.
4. PRINCIPAL’S OBLIGATIONS
4.1. The principal is obliged to enter into a contract on mediation in real estate transactions with the Agency in written form (nonexclusive agreement on mediation or exclusive agreement on mediation).
4.2. The principal (in this case property owner) is obliged to give the agency Denizet d.o.o. for inspection, all documents proving his ownership of the real estate, i.e. the right to the real estate that is the subject of the brokerage business, the building permit, the using permit, the energy certificate and all the necessary documentation related to the real estate that is the subject of the brokerage business.
4.3. The principal (in this case property owner) is obliged to inform the agency Denizet d.o.o. about all the essential information for carrying out the mediation, which especially includes the correct information of the property in question as well as the price, and inform the Denizet d.o.o. agency in writing on all changes related to the work for which the principal authorized the agency Denizet d.o.o.
4.4. The principal (in this case property owner) is obliged to provide the agency Denizet d.o.o. and to a third person interested in concluding a mediated deal, a viewing of the property in question accompanied by Denizet d.o.o. agency, and upon prior notification by Denizet d.o.o. agency.
4.5. The principal is obliged, after concluding the mediated deal, i.e. concluding the preliminary contract by which the principal undertook to conclude the mediated legal deal to the agency Denizet d.o.o. to pay the agreed mediation fee in the manner determined by the mediation agreement concluded between the agency Denizet d.o.o. and the principal.
4.6. The principal is obliged to compensate the agency Denizet d.o.o. expenses incurred during the mediation that exceed the usual mediation costs in the manner determined by the mediation agreement concluded between the agency Denizet d.o.o. and the principal, as well as the actual costs incurred by the principal’s non-fulfillment of obligations.
4.7. If the Principal wishes to remain anonymous, the Principal shall not be obliged to disclose their identity to any third party until the conclusion of the transaction.
5. BROKERAGE FEE – FEE SCHEDULE
5.1. This Price List forms an integral part of the General Terms and Conditions of Business and the Real Estate Brokerage Agreement concluded between DENIZET d.o.o., Obala kralja Zvonimira 23 A, 21220 Trogir, OIB: 61192177724 (hereinafter: the Broker) and the Principal.
5.2. The Broker shall be entitled to the brokerage fee upon the execution of a preliminary agreement for the brokered legal transaction, or upon the execution of the agreement for the brokered legal transaction if no preliminary agreement has been concluded.
BROKERAGE FEES
5.3. Brokerage fee for the sale and purchase of real estate
The total brokerage fee for brokerage services in the sale and purchase of real estate shall amount to a maximum of 6% of the achieved purchase price, plus value-added tax (VAT) at the rate of 25%, with a minimum fee of EUR 1,500.00 plus VAT (25%). The exact amount or percentage shall be determined by the Real Estate Brokerage Agreement.
5.4. Brokerage in the sale of real estate:
(if the Seller is the Principal)
Up to 3% of the agreed purchase price + VAT (25%), with a minimum fee of EUR 1,500.00 + VAT (25%).
5.5. Brokerage in the purchase of real estate:
(if the Buyer is the Principal)
Up to 3% of the agreed purchase price + VAT (25%), with a minimum fee of EUR 1,500.00 + VAT (25%).
5.6. Brokerage fee for rental and lease
The brokerage fee for brokerage services in the letting/renting and leasing of real estate shall amount to a maximum of two (2) monthly rent/lease payments + VAT (25%), and shall be determined by the Real Estate Brokerage Agreement.
SPECIAL PROVISIONS REGARDING FEES AND COSTS
5.7. The Principal shall be liable for the payment of the brokerage fee. If the Broker has concluded a Brokerage Agreement for the same real estate with both contracting parties, the total amount of the brokerage fee charged to both parties together may not exceed the maximum permitted amount of 6% of the achieved purchase price + VAT (25%), i.e. up to a maximum amount equal to two monthly rent payments plus VAT (25%).
5.8. Related Persons
The Principal shall be obliged to pay the agreed brokerage fee to the Broker even if the brokered legal transaction with a third party (whom the Broker introduced to the Principal) is concluded by the Principal’s direct-line blood relative of any degree, collateral blood relative up to and including the third degree, spouse or unmarried partner (including situations where such relationship has ceased), relative by marriage up to and including the second degree, or the Principal’s guardian, adoptive parent or adopted child.
5.9. Fee after termination of the Agreement
The Broker shall be entitled to payment of the brokerage fee even after termination of the Brokerage Agreement if the Principal concludes a legal transaction that is predominantly the result of the Broker’s activities, provided that the transaction is concluded within a period not exceeding the duration of the previously concluded Brokerage Agreement.
5.10. Withdrawal by the Principal
If the Principal unilaterally withdraws from concluding the brokered legal transaction during negotiations or at the time of conclusion, the Principal shall reimburse the Broker for the actual costs incurred during the brokerage process (costs of time spent calculated at the brokerage hourly rate, advertising costs and other actual costs), provided that such obligation has been expressly agreed in the Brokerage Agreement.
5.11. Brokerage hourly rate
The brokerage hourly rate amounts to EUR 70.00/hour + VAT (25%) and shall be charged proportionally to the time actually spent.
5.12. Real Estate Market Value Assessment
The Broker can prepare an informative assessment of the property’s market value to facilitate a more accurate and well-informed determination of the property’s asking price.
Service fee: EUR 200.00 + VAT (25%)
5.13. Charging third parties
The Broker may not charge a brokerage fee to a third party (Buyer, tenant, lessee, etc.) who has not concluded a written Brokerage Agreement with the Broker.
RELATED AND AGREED COSTS
5.14. The Broker does not provide legal representation, preparation of legal documents, translation, architectural, surveying or energy assessment services, nor are such costs included in the basic brokerage fee. Such services shall be contracted and performed directly between the Principal (or a third party) and authorized external professionals (lawyers, notaries public, surveyors, architects, energy performance certificate providers, etc.).
5.15. The costs of signature certification, notarization/solemnization of loan agreements, or deposit of documents/funds shall be borne by the Buyer or Tenant, unless the parties to the principal transaction agree otherwise in writing.
5.16. The costs of translation of documents and the attendance of an interpreter/translator shall be borne by the contracting party requiring the translation or in whose interest the translation is performed.
5.17. The costs of engaging a lawyer for the preparation of a preliminary agreement/agreement, as well as the costs of an architect, surveyor or preparation of an energy performance certificate, shall be borne by the Buyer or Tenant, unless the contracting parties expressly agree otherwise.
6. TERMINATION OF MEDIATION AGREEMENT
6.1. The contract on mediation in real estate transactions is concluded for a certain period of time and ends at the end of the term for which it was concluded if the mediated legal transaction has not been concluded within that period.
7. LIABILITY FOR DAMAGE
7.1. The Principal is responsible for damages if he has acted fraudulently, if he has withheld or provided incorrect information essential for the mediation business, thus citing the Denizet d.o.o. agency. and/or misleading a third party.
7.2. The Principal is responsible for damages in case of intentional or negligent behavior towards the Denizet d.o.o. agency. (for example, preventing the inspection of the property, unjustified cancellation of the agreed meeting for the purpose of negotiation in the realization of the mediated work).
7.3. Agency Denizet d.o.o. has the right to demand compensation for damages in the amount of actual costs and lost earnings in the cases specified in point 1.4., 7.1. and 7.2., which amount must not be higher than the agreed mediation fee.
7.4. Agency Denizet d.o.o. has a contracted professional liability insurance policy for damage that he could cause to the principal or third parties during mediation.
8. COOPERATION WITH AGENCIES IN REAL ESTATE BROKERAGE
8.1. Agency Denizet d.o.o. cooperates and is ready to cooperate with other domestic and foreign agencies in real estate mediation that respect the fundamental ethical principles of the Business Code of the Association of Real Estate Businesses at the Croatian Chamber of Commerce.
9. APPLICATION OF GENERAL BUSINESS TERMS AND DISPUTE RESOLUTION
9.1. The general conditions are an integral part of the agency mediation agreement, and the general regulations of Croatian mandatory law apply to relationships that are not regulated by these terms and conditions and/or the agency mediation agreement in question.
9.2. Agency Denizet d.o.o. and the principal will try to resolve mutual disagreements peacefully, and in the event of a dispute, they agree on the jurisdiction of the court in Split and the application of Croatian substantive law.
In Trogir, 29 September 2026.
